Customer Support
Request a Repair
On-site Repairs
Many common repairs can be completed by your Biomed department within your facility, eliminating the need for product returns and reducing operational disruption. With modular components and straightforward serviceability, KYRA solutions are built to keep you operational.
Easy-to-use Repair Kits
For added convenience, we offer dedicated repair kits for common service needs.
Each kit includes the required components and clear, step-by-step instructions, enabling your team to carry out repairs quickly and confidently. This approach maximizes uptime, avoids unnecessary shipping delays, and supports continuity of care.
Replacement Pads
Our pads are manufactured to high clinical and durability standards but wear and tear is inevitable over time.
We offer replacement pads across our full product range, designed for straightforward removal and installation. This allows you to refresh high-use surfaces while retaining your existing hardware, extending product lifespan and optimizing long-term value.
Replacement Parts & Servicing
Having an issue? Our service team is here to help. Contact service@kyramedical.com and our technical specialists will:
- Provide guided troubleshooting
- Identify required replacement parts
- Support you through the repair process step by step
From initial inquiry to resolution, we are committed to responsive service and practical solutions that prioritize uptime and performance.